Summary

This article explains the Registrant Verification process and what is required for all new domain registrations. The validation process is a 15 day window during which the registrant must provide an affirmative response to an email that the domains details are accurate. Failure to respond to this email will result in the domain being suspended

Details

The Registrant Verification process validates three pieces of date: First name, Last name and Email address. When you purchase, transfer or update a domain's registrant contact information, we first check if the domain has been previously validated, this is done by comparing the new First name, Last name and Email address against those kept on record, if there is a match no further action is required. If a match does not exist you will be sent an email asking to validate the First name, Last name and Email address. 

  • The Registrant Verification process applies to all Generic Top-Level Domains (gTLDs), including any new gTLDs. 
  • The Registrant Verification process is triggered by any new registration, transfer in, contact updates (First name, Last name or Email address), Whois Data Reminder Policy (WDRP) or mandatory reminders bounce-back will trigger the validation process.
  • If the Whois Data Reminder Policy (WDRP) or Expired Registration Recovery Policy (ERRP) emails bounce-back the domain name will enter the Registrant Verification process. 
  • Domains that are registered prior to 01/01/2014 will not need to be retroactively validated. 
  • You will receive a Registration Verification email on day 1, day 5, day 10 and day 13. On day 16 if you haven't validated the information you will receive an email informing you that the domain has been suspended. 

 The ICANN policy which governs this process can be found here.


WARNINGIf you do not validate your domain details within the specified time the domain will be suspended