What is the Client Area for?
The Client Area is an easy way to manage your account with CWCS. There are many different actions and tasks that you can perform within the Client Area. The main ones include:
- Paying and viewing invoices
- Raising a support ticket
- Updating your contact details
- Ordering new services*
- Registering/renewing/transferring a domain
- Managing DNS/Nameserver records
You can also view a log of your important communication from CWCS as well as keeping updated on our latest news and announcements which will show on your Client Area home screen.
*The services you can order through the Client Area are limited and most purchases will need to be made through the Sales Team or your dedicated Account Manager. Please contact them on 0115 740 1234 to discuss your requirements.
How do I log in to the Client Area?
You can log in to the Client Area on our main site. You will see a green login button in the top right which, when clicked, will prompt for your email address and password.
I’ve forgotten my Username/Email Address
If you have forgotten which email address you used to sign up, or you do not have access to this email address, please call our Customer Service team on 0115 740 1234 for further assistance. Please be aware that the Customer Service department opening times are Monday-Friday 09:00-17:30.
I’ve forgotten my password
If your password has been entered incorrectly you will be directed to a screen to try again. Alternatively, you can click the “Forgot Password?” button underneath the Password box. You will then be taken through the steps to reset your password. If you are still having trouble after trying this, please contact the Customer Service team on 0115 740 1234 for further assistance. Please be aware that the Customer Service department opening times are Monday-Friday 09:00-17:30.